Join us for the first-ever Service Design workshop in Skopje!
If you're an industry professional and you happen to be in Skopje on December 14-15, we'd love to see you at our Service Design workshop. It’s a great opportunity to network in a relaxed atmosphere, so don’t miss out!
This 2-day workshop, facilitated by Katerina Zayko, will cover the following topics:
● What is Service Design and how it can work in product/outsourcing companies?
● 10+ stages of creating a service (theory + practice)
● Practice on a real project with real users and stakeholders;
● Presentation of results;
Who will benefit:
● Designers
● Product Managers
● Business Analysts
● and other IT professionals who want to create high-quality products;
What you will learn:
● How to create a holistic experience of using your product without limiting yourself only to the digital part
● How to create a service, building relationships between processes, people and products;
● How to build the process of creating a service/product from idea to plan implementation.
What you get:
● Practical experience of creating a service
● Network with professionals
About the Speaker:
Katerina Zayko — Head of Design Office at Symphony Solutions, UX Master Certified by Nielsen Norman Group, SAFe Certified and Service Design Academy Certified.
Language of the workshop: English
When?
December 14 10:00-18:00
December 15 10:00-18:00
Where?
Symphony Solutions office, 3a Skupi, 1000 Skopje
Fee:
900 MKD (lunch and coffee break included)